How to Reset Password in Office 365

How to Reset Password in Office 365

  1. In a web browser type https://portal.office.com/ and logon using your username and current password​
  2. Click on your initials in the top right corner and then click ‘View Account’ 

  3. In a web browser type https://portal.office.com/ and logon using your usual Office 365 username and current password​
  4. Click Next at this screen 
  5.   
  6. Select your preferred recovery option as marked (Note : email address should be a non SomnoMed one
  7.    
  8. Example : Selecting phone as recovery option. Enter you country and phone number and select whether you want an SMS or phone call to receive a verification code​
  9. Enter the code when received​
  10. You are then successfully enrolled for ‘Self Service Password Reset’
  11. In a web browser type : portal.office.com and logon using your username and current password​
  12. Click on your initial and ‘View Account’​
  13. Click on ‘Change Password’ & enter your current password and your new password​
  14. Your password is then successfully changed for the next xx days
  15.  
  16. In a web browser type   https://passwordreset.microsoftonline.com/ and enter your @somnomed.com email and the Captcha code​
  17. Enter the phone number or email address that you registered in ‘Setup O365 Self Service Password Reset’ and you will receive a verification code​
  18. Click on ‘Change Password’ & enter your current password and your new password
  19.